Unfortunately there is no way of setting it up those controls on a Business Hub. (13 pages) Switch BT Home Hub Quick Start Manual. If you want to make any changes to the hub settings, you'll need the admin password. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. I spent 3 hours with a BT advisor trying different solutions 5 days ago. BT Home Hub 5: Upgrades and performance. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. . Going to "Manage your extras". We would appreciate it if you could take a couple of. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. Connect the BT 4G Home Hub to your computer via a cable or Wi-FiThe new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Welcome to BT’s official support community. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. . Home phone including Digital Voice; BT Mobile; Email. However, he has discovered a hack, where he can create a duplicate of. Go to the WiFi Controls dashboard. BT Parental Controls. For your child to connect to BT WIFI they need to use your BTID and password which they must have obtained from you or the home. 1. So if anyone has a more elegant solution then please let me know. My Home Hub 5 has no restrictions. Revealed: 7 in 10 teens want parents to set filters to protect them online. Home network (24 pages) Switch BT Home Hub Quick Start Manual. The only option is the BT Parental controls, but they only work if devices are using BTs DNS servers. BT Virus Protect works on compatible PC/MACs. It works fine, however whenever I, or more usually a visitor, connects a device to it for the first time (typically wirelessly) the user is unable to browse until they have fought their way past some parental control set-up pages. Protects all devices (computers, laptops, tablets, iPads, mobile devices. The best wireless router for most people: Asus RT-AX82U. Your device IP. The latest firmware for the SmartHub 2 is: v0. . 1. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. Get 3 months free broadband. Welcome to this user forum. I'm already seeing some worrying things. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. To turn off parental controls and allow 18+ rated websites, you'll need to verify that you're over 18 by entering credit card details. (7 pages) Switch BT smart hub User Manual. Hi, I set parental controls on my homehub to stop my teenage children being online all night, however, my son has discovered that if he simply sneaks downstairs and resets the hub, then all the controls are removed and the password is reset. I upgraded my package to the 250 mbs. Payment by Direct Debit. 4. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. 65% of young people aged 11-16 are in favour of the. Set up and use Parental Controls. Since moving house my BT parental controls are not working. I have setup the parental control using the firewall rule, with time restrictions. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. Select Control wi-fi access for your devices to manage your screen time online . Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. BT Parental Controls is a network based solution designed to help parents protect their children online. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Failing to be able to help, I am asking the BT Community for help on this issue. Then we’ll switch off the Mini Hub. . BT Business Smart HubBT. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. 11ac standard. 1. Payment by Direct Debit. If you haven't got one, sign up here >. Hi, I set parental controls on my homehub to stop my teenage children being online all night, however, my son has discovered that if he simply sneaks downstairs and resets the hub, then all the controls are removed and the password is reset. Press then go to (Settings) (at the top right of your screen) and selectBT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Go to solution. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. this is driving me and my family mad, as each time we do reboot it, the message comes up about setting up our Home hub and Parental Controls. Access control is handled in the router, or perhaps by software installed on the device, usually a PC or Laptop by whoever administrates the LAN connections. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. You can use any router you like as long it is the appropriate type for the service you have. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. This needs to be entered twice. Click the Settings tab, at which point you’ll be asked to enter your admin password. Combating that is one of the best uses of Xbox parental controls. Includes a BT Home Hub (unless BT has already provided you with one). BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. 1 into your browser and enter the password printed on the bottom of your Hub when prompted. See how to set up BT Parental Controls and which sites to block. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded from that Pause. For BT Access Control to work you need to switch it on. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Mini Hub switch pdf manual download. If you run into difficulties or have a question about BT’s products and services, join our community and. As long as you restarted the home hub 5 afterwards, you should get a clean IP address. - BT Community. From the home screen, go into Settings and then select General and then Restrictions. Monitoring gives you a much clearer picture of what your child has been viewing online. Home > Broadband > Guide > BT Parental Controls guide BT Parental Controls guide. I like the TP-Link’s simple approach to parental controls. Select the child's account to their profile. I decided to change this back. Browse . . BT also offer the following functionality:1. BT Parental Controls can help limit the potentially harmful content that your children watch online. Payment by Direct Debit. BT website deletio. Head into the Restrictions option in Settings. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. On the Home Hub 4 I could restrict internet access times for each connected device individually so could limit the internet hours on my daughters phone. Well,My wife and I don't have children,nor are any children likely to access the web using our PC's so I'd like to think we're quite capable of deciding which sites we'd like to view and which sites we wouldn't. (13 pages) Switch BT Home Hub Quick Start Manual. Tried deleting cache and rebooting the router. 12. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. The BT Home Hub 5 supports high-speed 5GHz wireless 802. 1. BT Parental Controls help keep your children safe online. Broadband. 0 Ratings. We run our business from home on BT business FTTP. If this happens, you may not be required to enter the parental control PIN, even when parental controls are switched on. . 1. 02-01-2020 04:30 PM. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. Scroll down to BT Web Protect and click Setup BT Web Protect. They worked fine until we moved house and were provided with a new hub. One of the easiest ways a child can bypass your parental controls, whether it be on Windows 11/10 or other platforms, is by taking full advantage of a free VPN. . When the light on the front turns green, your hub is on. I have seen other posts with similar issues and have tried the solutions recommended. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. Parental controls. Then we’ll switch off the Mini Hub. Receive personalised resources and advice for your family that keep you up-to-date as your children grow. The mobile blocking is working perfectly but the router function just isn't working. Your child could use it to escape. Some more links on the ISP's blocking content (Virgin & BT Customers):BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. But this is how I fixed Netflix error code nw-2-5. My family is growing up and I'm becoming more concerned about what content is available to the kids as they get older. Put the box into the original mailing bag and seal with the sealing strip. Parental control pin. For example, you can control your children's internet use when you're not about. Compatible line required otherwise £49. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. If you’ve got an older model then you can simply swap the routers around and use the new wireless SSID and password assigned to the Hub 5. About your PINs There are two PINs: one for parental controls and one for payments. 30K views 8 years ago. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. @D1P1 thanks for confirming that, it should work on both browsers and apps. Hi I have a BT Home Hub 5a running OpenWRT 19. 3. However, a wide range of factors, such as distance from the router, thick walls. . Community; Community;. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. I was impressed by the Hom. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. Once you’ve clicked on the device, the following screen should appear. Updates software etc but still get asked for pin only happens on subscripton channels. They offer the broadest level of security and control since these settings will apply to all devices connected to your home wifi. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. Key points. Next, select the first device that you want to control and choose the days and times for which you want. . We run our business from home on BT business FTTP. Step by Step instructions. I've flushed the cache on both MS Explorer and Google Chrome (I'm running Windows 8. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Like others have said, if you have a virgin media smart hub, get one of these. Just log in to. Plug the other end of the cable into the Openreach modem's Port 1/LAN1 port. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. I assumed the problem would dissappear when I returned home and was using my own (Talk Talk) ISP. Open a search engine of your choosing. Find out how to fix any problems you might be having with BT Parental. 3. Some more links on the ISP’s blocking content (Virgin & BT Customers):Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. I am considering moving to BT Infinity (from EE). First flush any old invalid DNS entries. For more information, please visit this page. Press to open the YouView main menu and choose On Demand From the On Demand menu, press to start browsing all the On Now & Next. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. 254 into the address bar. Then select Modem Mode > Enable Modem Mode > Apply Changes. 168. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Save up to £305 on our VIP package. No reposnse since then. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. 3. Virgin pinned the blame on its engineers. That was around a week ago, and it still. 11ac system, the Asus ZenWifi AC (around £250), which. Email; Billing. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Broadband. Pay nothing until Spring 2024. Netflix Smart TV App connection problem error code nw-2-5 Solved. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. BT Home Hub Parental Controls causing Script Errors. com & Community; Broadband. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. Sign In to BT Community. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. If I switch parental controls off, then I cannot access gaming sites or social media pages. Going to "Manage your extras". Select the times. 168. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. 5. 3. BT Home Hub 4: Features. . Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. . Parental controls on your home broadband. Select Switch on then click ChangeIncludes a BT Home Hub (unless BT has already provided you with one). The Home Hub 3 is a stylish, compact router that comes free with all BT broadband services but it’s also available to buy. For example, you can control your children's internet use when you're not about. Type 192. You may want to keep your Mini Hub plugged in to make. 1. Hi @johnsoka welcome to the forum and thanks for posting. Search Active discussions Logging into a My BT account with a BT ID. . All you need to know about your BT Business Smart Hub. BT parent controls and web protect are enabled. BT Parental Controls. Sites are categorised according to the primary purpose of the site, not each of the individual pages. BT Parental Controls. (Make sure you’re connected to your home network. indd 1 06/06/2017 08:54. That’s why we include BT Parental Controls free with all our broadband packages. Mumsnet Logo. indd 1 06/06/2017 08:54. GET YOUR DIGITAL TOOLKIT. Re: Amazon Firestick stops working with BT parental controls. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows parents far greater control over their. Re: Parental Controls / Custom Filters OFF Everything still blocked : (. The tool is quick and easy to set up and simple to manage. BT not taking their responsibilities seriously when it comes to parental controls. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Help foster a healthy balance for your children and their devices, while. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. 168. Values are below, however, its not working and access is NOT restricted. Turn on Restrictions. 99 connection charge may apply. Non worked and the advisor raised a report promising a solution within 72 hours. I have read of similar issues posted in this Com. Find ‘Manage your extras’ towards the bottom of the page. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. 168. Needless to say BT's live chat was down as well. It's quick and it's free! It's really easy to set up BT Web Protect. At this stage, you’ll be asked to enter your admin password. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Scroll down. BT BT include parental controls within their broadband package. Sort it out BT this is not responsible behaviour in a lockdown. You might be asked to make a £1 payment. com, reset hub, phoned bt customer services, but nothing works. You have been temporarily locked out. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. 168. Just go back to using your old home hub, if it does everything you want it to. (Make sure you’re. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. Getting your T8 Mini set up at first use. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. 2 Contents Set-up summary Set-up summary 2-3. Scroll down to BT Web Protect and click Switch on BT Web Protect. Once you register, you can post to the community, receive email notifications and much more. BT Home Hub Parental Controls causing Script Errors How to use Quick Support. Click on Plans and device. If you run into difficulties or have a question about BT’s products and services, join our community and. Slide the button to Off in the BT. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. These are the safety systems in place at the point at which the internet enters your home. But it only works on Wf-Fi it Blocks websites on my ipad smartphone and Xbox One but not my WWindows 10 PC. 4MB/sec, but the Home Hub 5 is better at long range. Here are some answers to help you. - see in the dark – the app comes with night vision. Thanks for that Ryan. There are many reasons for providing these fine tuning of local network traffic - not just for Parental Control. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. 168. TV accepts this on manual, but still fails at gateway (tried 192. The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. Payment by Direct Debit. I have a slight issue with parental controls I would like to setup on my BT hub. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. 99 a month. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. Fair enough except that it never does!Hi, is there a way to control Internet access per device for different days of the week and different times. 254 into a web browser, or simply click on our link. They work best when used openly and honestly in partnership with your kids. 2. BT Virus Protect works on compatible PC/MACs. Press then go to (Settings) at the top right ofHi all. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. Then click on Configure. If you have full fibre FTTP, you simply need a router. Our handy guide shows you all the latest features, from how to set up your router to checking your network connectivity. Once activated, the filters will be live on the network within two hours. After you have done that, then restart the home hub so you get a different public IP address. You have been temporarily locked out. 0 Ratings. For business and public sector; For global business; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. 2G seems to reach where we need it to with the lower speed. . Hi, I've spent about 1. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. . Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. Compatible line required otherwise £49. 11ac speeds reaching an impressive 50. My BT broadband parental control is suddenly broken for more than 1 week now. 168. 2. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. Go to solution. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Go to MyBT and log in using your BT ID and Password. 3. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. The Wi-Fi network name has been changed and the BT 4G Home Hub has been set up as a Wi-Fi hotspot, so you can access the internet wirelessly from your devices. Scroll down to ‘Use your extras, at no extra cost’ and click ‘Manage your extras’. I spent 3 hours with a BT advisor trying different solutions 5 days ago. I have parental controls turned on for media streaming which I assume is causing the problem. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Works when using your BT ID on UK BT Wi-fi hotspots. It's really easy to set up BT Web Protect. Click on it and you will see a link to the parental control. This is a fault only on the internal (home) connection of the home hub. Getting your T8/T8-S set up at first use. READ: BT Home Hub 5 hands-on. 99 connection charge may apply. This will open the Hub Manager. Open a search engine of your choosing. Even when only one device has a control set, it randomly changes to another. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. We run our business from home on BT business FTTP. BT Home Hub Parental Controls causing Script Errors How to use Quick Support. Some more links on the ISP’s blocking content (Virgin & BT Customers): Setting up the Home Hub 5 is easy. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Tenda Mesh WiFi System (MW6) - Up to 4000 Sq. Get started today Set up your card in minutes. You have to manually add the MAC of a new device into the BT 4G Home Hub to connect. Short of locking away the hub and socket. Do I need to g. If you haven't got one, sign up here >. All Wi-Fi devices have a MAC address and MAC Filtering is a great way to make a Wi-Fi connection more secure. 3. BT parental controls. I think it had an impact, as. Open the web browser on any device, preferably a PC or laptop, and type 192. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. By using Broadband Backup, your BT Mobile parental controls will apply. Reply. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. Compatible line required otherwise £49. Payment by Direct Debit. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. - record clips and take snapshots of what’s happening when. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Getting your T8 set up at first use. Getting your T8 Mini set up at first use. The Best Parental Control Software Deals This Week*. Coverage, 2 Gigabit Ports per unit, WiFi Router and Extender Replacement, Works with Alexa, Parental Controls, 2 - pack. Have a new hub coming so once recieved, will start from scra. BT parental controls prevented me from accessing various websites including Amazon, ebay and Lloyds Bank. Some routers have better implementations than others, a good router will be able to have multiple daily start/stop times set for individual devices. It will also prevent you from. 168. YouView from BT; TNT Sports on TV, Online. 0 Ratings. Port forwarding: allowing external access to a device on your home network. . Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Parental Controls set-up tutorial for BT Internet Connections. There doesn't seem to be any way to set parental controls at all. To find out how to use it, just click on the dropdown for your Hub. The BT Home Hub is one of the most popular and up-to-date devices available on the market. Welcome to the community! EE provides all Home Broadband users with a subscription to Norton Family. Thanks, Paddy. Parental Controls set-up tutorial for BT Internet ConnectionsHi I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). Please try after 15 minutes. 00. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. They definitely worked back then. com & Community; Broadband. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team.